Services

Implementation Services

Take the shortest route to value and measurable success

Implementation Services

Take the shortest route to value and measurable success

We combine best practices, proven implementation methodology, and a systematic approach to deliver fast, repeatable, and quality deployments

Implementation Process

We are dedicated to enabling and empowering our clients to improve business performance through better management of projects, knowledge and people. We use proven best practices to accelerate your software implementation and reduce ramp-up time.

Our goals are to minimize disruptions and help you achieve a faster return on investment by providing:

  • Deployment options
  • Simple integration into existing systems
  • On-call incident response teams
  • On-going 24/7 technical support
  • Quarterly roadmap releases/upgrades

Our goals are to minimize disruptions and help you achieve a faster return on investment by providing:

  • Deployment options
  • Simple integration into existing systems
  • On-call incident response teams
  • On-going 24/7 technical support
  • Quarterly roadmap releases/upgrades

Customer Support Services

Prevent and resolve cardholder issues quickly

Customer Support Services

Prevent and resolve cardholder issues quickly

Product Training

Provide greater knowledge and productivity for your IT staff with initial and on-going training and resources

Software Updates

Receive advanced notification of regular updates for new features/functionality and keep your software up to date and performing as expected with scheduled software releases

Rapid Problem Resolution

Our dedicated, technical support engineers provide a defined response time and objectives from your initial incident report to resolution

Self-Service Support

Clients have easy access to a dedicated client portal, service desk, detailed installation and product guides as well as customized user manuals

Nexus has always sought to deliver highly valuable and innovative services to our customers and shareholders. We believe this partnership with First Performance continues to demonstrate our strong commitment to excellence and will contribute greatly to improved service between our customers and their cardholders, this agreement is fully consistent within the whole company strategy.

~Gabriel Cifuentes, CEO of Nexus

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